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    Title Business Analyst- Cyber Security
    Location Ottawa, ON
    Start Date 10-19-2020
    Language English- Bilingual Asset
    Salary Negotiable
    Security Clearance Reliability Status
    Duration 12+ months
    Date Posted 10-19-2020
    Job ID 12006
    Recruiter Email
    Maplesoft Group is currently seeking a Business Analyst in Information Security Systems to join one of our clients located in Ottawa


    The Business Analyst Information Security Services will be part of the Cybersecurity Services (EIS team), contributing the  planning, execution, monitoring, reporting continues improvement and project initiatives under the Cybersecurity program and supporting EIS leaders on team operations stream.

    Detailed responsibilities planned for this role:
    - Performs a business analyst role, working closely with Cybersecurity leaders, engaging with business, technology leaders, EIS SMEs and EDC users to understand how the critical data flows into various applications and how cybersecurity requirements will impact people, process and technology.
    - Supports EIS leaders and team members to document business outcomes, defined team objectives and measures of success – enabling data-driven decisions: draw heavily on his/hers experience collecting, analyzing, and summarizing data from a variety of sources to create compelling written and verbal communications.
    - Facilitates and support team daily huddles, program reviews and onboarding sessions, working closely with the Cybersecurity Business lead, maintains the EIS team budget and Kanban board  – making team’s work visible to individuals and stakeholders.
    - Liaises with stakeholders, SMEs to define program plans, monitor, report progress and manage risks and issues for the cybersecurity program.
    - Manages the team intake process (inbox and Cherwell tickets) and triages/monitor work assignments to ensure team SLAs are meet (e.g. pipeline items for RaaS cybersecurity services).
    - Perform quality reviews for team deliverables, including documenting and executing “user acceptance” tests, as needed.
    - Maintains team operational processes, team SharePoint site (internal and external portal).
    - Supports the planning and execution of team continuous improvements, coaching team members on agile practices (iterative approach), to enable a self-sustaining team and efficient operations within EIS and with other stakeholders/supporting teams.
    - Leads and participate in troubleshooting sessions to find the root cause of issues and provide quick workarounds and timely resolutions within EIS SLAs. 
    - Plans, facilitates and documents team and project retrospectives/lessons learned that convey the results of events and/or exercises.
    - Supports the collection, measurement, and analysis of key data related team operations, cybersecurity metrics, KPIs and KRIs and do reporting that is timely, accurate, consistent, complete and relevant for providing comprehensive information for strategic cybersecurity management decisions.
    - Completes benchmark on security services, act as an advocate, sharing knowledge on program/project management, agile methodology and cybersecurity industry leading frameworks (i.e. NIST-CSF).


    Specific Project Requirements
    Must have 5+ years of overall experience in actual Business Analyst and/or Project Management roles, using traditional and agile methods.

    Top Skills Required
    • Analytical thinking and problem solving – strong in processes modeling, requirements gathering techniques and cost benefits analysis
    • Proven experience planning, monitoring and reporting status on projects
    • Excellent communication  (oral and written) in English and French
    • Expert user of PowerPoint, Excel, Power BI, Visio and other project portfolio management tools (such as Planview, Kanban boards, etc.).
    • Strong knowledge on fundamentals of change management and stakeholder analysis.
    • Interpersonal and consultative skills
    • Excellent facilitation skills
    • Personal agility and organizational skills
    • Risk Assessment/Management
    • Ability to influence at all levels and manage cross-teams dependencies
    • Ability to quickly research (subjects outside of current scope of experience) and plan and execute tactical and strategic activities.
    • Highly motivated and effective at independent learning and knowledge development in advanced cyber security domains.


    Other Skills – Assets:
    • Knowledge of Cybersecurity industry leading frameworks (i.e. NIST-CSF), policies and privacy principles
    • Fluent in French (oral and written skills)
    • Scrum Master Experience
    • Experience working in agile environment and using Planview tool

    Maplesoft Group prides itself on its distinct corporate culture and recognizes that success is a direct reflection of our most valuable asset - our people.  Therefore, attitude and ambition are key personality traits we seek out, along with skill and aptitude, in potential employees.


    Maplesoft Group is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. Maplesoft Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal peoples or any other legally protected factors.

    All employment decisions are made based on business needs, job requirements, and individual qualifications.
    We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at Maplesoft Info at
    We thank you for your interest in Maplesoft Group and wish to advise you, that only candidates under consideration will be contacted.

    Are you interested in a career with Maplesoft Group? Please see our Career Opportunities page!