Middleware Application Support Specialist

Middleware Application Support Specialist

Location Calgary, AB
Start Date January 9, 2019
Security Clearance N/A
Duration 5+ months
Date Posted December 14, 2018
Job ID 11345

Maplesoft Group is currently seeking a Middleware Application Support Specialist to join one of our clients located in Calgary

Tasks include but are not limited to:
- Provides application support for variety of Middleware applications including Webshpere MQ, UniKix, VPSX/PCX, Termianl Emulators, SAS, CA Aion and SyncSort.
- Participates in providing 7x24 system
- Monitors application health and availability, taking corrective actions to maintain health, availability and maintain capacity.
- Participate in Business Continuity services for Disaster Recovery as required.
- Provide real time problem determination for all dependent business applications. Analyze dumps, traces, performance and logs in order to determine root cause of specific problems.
- Liaison with Business Partners and vendor support as required.

The Requirements:

- University degree, College or Technical diploma in relevant Information Technology major.
- 1-2 experience in Linux and Windows operating systems.
- Experience supporting a variety of Linux and Windows applications.
- 5 years of relevant IT support experience.
- Strong analytical and problem solving skills.
- Strong communication skills.
- Good organizational and planning skills, results oriented
- Excellent customer services skills, communications, team work and follow-up skills.

The Work Products:

- Linux, Windows, Linux Applications, Windows Applictions, NttData Unikix, IBM Websphere MQ, Linux Shell Bash scripts, Putty.

Maplesoft Group prides itself on its distinct corporate culture and recognizes that success is a direct reflection of our most valuable asset - our people.  Therefore, attitude and ambition are key personality traits we seek out, along with skill and aptitude, in potential employees.

We thank you for your interest in Maplesoft Group and wish to advise that only candidates under consideration will be contacted.