Maplesoft Group is currently seeking an Onsite Technical Support Specialist (Support/Admin) for our Federal Government client.

The following responsibilities are associated with the “Statement of Work” but are not limited to:

 Responsible for installation configuration, maintenance, patching/upgrade of software on
Microsoft Windows and RedHat Linux servers.
 Responsible for installing, configuring, patching/upgrading, administering and supporting various
server-client applications for example: PEGA, Jira, Confluence, etc.,
 Provide both technical and end-user application support for various COTS products and serverclient applications across multiple environments (e.g. Microsoft Office, Adobe Acrobat, and a
number of other products).
 Provide support for desktop applications running on Windows 10 or higher within a Microsoft
networked environment.
 Responsible for scripting in PowerShell and/or python and/or bash in order to automate repetitive
tasks.
 Provide installation, maintenance and maintenance various web-servers for example: Apache
Tomcat Web Server, Microsoft’s Internet Information Server (IIS), etc.,
 Provide packaging, implementation and support of applications within a LAN/WAN environment
using Microsoft’s System Center Configuration Manager 2012 or higher.
 Participate in assigned inter and intra divisional projects as a team member.
 Meet with the Technical Authority and provide written and verbal documentation as to the status
of tasks assigned on an as needed and as required basis.
 Participate in any assigned projects and strategic planning activities.
 Attend meetings in accordance with the tasks assigned on an as needed and as required basis.
 Modify and prepare operational procedures and network/application documentation as needed.
 Provide assistance with patching and upgrading applications and/or Operating systems.
 Assist by providing specific support activities in a mixed Linux/Unix and Microsoft Windows
Server environment
 Provide support and maintenance of Microsoft’s Internet Information Server (IIS)

 
Maplesoft Group prides itself on its distinct corporate culture and recognizes that success is a direct reflection of our most valuable asset - our people.  Therefore, attitude and ambition are key personality traits we seek out, along with skill and aptitude, in potential employees.

Maplesoft Group is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. Maplesoft Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal peoples or any other legally protected factors. 

All employment decisions are made based on business needs, job requirements, and individual qualifications. 

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at Maplesoft Info at info@maplesoftgroup.com.

We thank you for your interest in Maplesoft Group and wish to advise you, that only candidates under consideration will be contacted.