Maplesoft Group is currently seeking a ServiceNow Developer for our Federal Government client.

Tasks and Responsibilities include, but are not limited to the following:
 
• Design and document ServiceNow solutions, enhancements and changes based on business 
requirements related to the SAM Pro module
• Document key technical decisions, issues, and enhancements
• Design and develop interfaces between ServiceNOW and client systems
• Support the development lifecycle (Design, Develop, Test, Deploy & Maintain)
• Develop changes on ServiceNow platform through scripting, configurations and other development 
activities
• Establish a technical project plan with key milestones and providing status updates
• Prioritize functional and technical requirements
• Participate in business process redesign workshops and providing technical feasibility assessments related 
to the ServiceNow platform
• Work closely with and facilitate discussions with internal business clients to clarify requirements and 
convert them into technical and functional requirements
• Report progress on development work and keep track of decisions, issues, enhancements through the 
entire development lifecycle
• Assist in resolving technical issues
• Work with the support team to ensure transition from development to operation
• Communicate and collaborate with project team members and key stakeholders throughout the project
• Other related activities and deliverables as required

Required Qualifications & Skills 
The Consultant should have the following qualifications and skills:
• University degree or college diploma in business, public administration, statistics or a related field
• A minimum of three (3) years of demonstrated experience as a developer for ServiceNow 
implementations
• Demonstrated experience with different ServiceNow module (including, but not limited to ITSM, ITOM, 
ITBM, SAM Pro, HR, SecOps)

Additional Qualifications 
The following will also be considered:
• Demonstrated ability to use data and information to inform problem solving in relation to building 
systems and infrastructure
• Demonstrated ability to prioritize work and meet deadlines while working on multiple tasks
• Demonstrated experience working and leading discussions with a broad set of stakeholders

Maplesoft Group prides itself on its distinct corporate culture and recognizes that success is a direct reflection of our most valuable asset - our people.  Therefore, attitude and ambition are key personality traits we seek out, along with skill and aptitude, in potential employees.

Maplesoft Group is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. Maplesoft Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal peoples or any other legally protected factors. 

All employment decisions are made based on business needs, job requirements, and individual qualifications. 

We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at Maplesoft Info at info@maplesoftgroup.com.

We thank you for your interest in Maplesoft Group and wish to advise you, that only candidates under consideration will be contacted.

 

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