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At Maplesoft, we value the contributions of all our employees and contractors. We listen and act upon suggestions, advice, and innovative ideas to further our strategic vision. In turn, Maplesoft contributes to the communities where we live and operate. We think globally, but act in our own backyards.

Build your future with Maplesoft’s exciting technologies, deep partnerships, personal approach to consulting services, professional development opportunities and exciting company culture.

To be considered for new opportunities please send us your resume at info@maplesoftgroup.com

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    Here's How to Apply

    If you are interested in any of following job openings, please apply directly to info@maplesoftgroup.com, citing the position title and job id in the email subject line.

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    Title Cutover and Hypercare Lead
    Location Hybrid - Montreal, Toronto, or Ottawa
    Start Date 12-01-2025
    Language Bilingual (Advanced English / Intermediate French)
    Salary Negotiable
    Security Clearance None
    Duration 9 Months
    Date Posted 10-28-2025
    Job ID 13997
    Recruiter Email
    Maplesoft Group is currently seeking a Hybrid Data Engineer (Python / PySpark) for our client. This hybrid role can be filled in either Toronto or Ottawa, ON.

    Tasks and Responsibilities include, but are not limited to the following:

    Cutover Planning & Execution:
    ● Develop and own the Cutover Strategy, aligning it with project timelines, testing outcomes, and business
    readiness checkpoints.
    ● Coordinate with functional and technical teams to identify and sequence cutover tasks (data migration,
    configuration migration, user provisioning, system validation, and communication).
    ● Prepare and maintain a detailed cutover runbook and drive rehearsals (mock cutovers plans, RACI and
    readiness assessment).
    ● Manage cutover command center during Go-Live to ensure smooth execution and real-time issue resolution.
    ● Collaborate with Infrastructure, Integration, and Data Migration teams to validate system and interface
    readiness.

    Hypercare Management:
    ● Lead go-live command center operations from the project office perspective, managing communication,
    escalation, and decision tracking.
    ● Develop and execute the Hypercare Governance Framework and Support Plan including issue triage
    processes, escalation paths, and performance monitoring considering the current project structure and
    stakeholders.
    ● Communicate and socialize the Hypercare Support Plan with the project stakeholder to engage and build
    consensus on the roles and responsibilities of the various teams and their required engagement.
    ● Establish and manage Hypercare governance cadence (daily standups, issue dashboards, SLA tracking).
    ● Ensure smooth transition from project Hypercare to steady-state support teams (internal or managed
    service).
    ● Capture lessons learned, root-cause analysis, and stabilization reports for continuous improvement.

    Stakeholder and Communication Management:
    ● Serve as the single point of contact for cutover and hypercare activities.
    ● Work in collaboration with the project OCM team to deliver and socialize elements of the Hypercare
    Support plan to all stakeholders.
    ● Provide clear reporting and progress updates to the Project Office and Business Sponsors.
    ● Ensure alignment with external system owners (Salesforce, Workday, custom broadcast applications) on
    cutover dependencies.
    ● Communicate status, impacts, and decision points to all stakeholders in a clear and timely manner.
    ● Manage communication to end-users on system availability, downtime, and post-Go-Live support.

    Governance and Quality:
    ● Lead readiness checkpoints and go/no-go reviews with project and executive leadership.
    ● Identify, monitor, and mitigate cutover and post-go-live risks and dependencies.
    ● Define and monitor success metrics for cutover and hypercare performance.
    ● Maintain compliance with internal audit, IT security, and data governance standards.
    ● Participate in risk and issue management processes, identifying mitigations early.

    Service Requirements – Qualifications:
    Essential:
    ● 10+ years of ERP program experience, including 3–5 full lifecycle cutovers for Oracle Cloud ERP, SAP,
    or equivalent enterprise systems.
    ● Demonstrated success leading cutover and hypercare phases in multi-stream, multi-integration ERP
    programs.
    ● Strong understanding of Oracle Fusion ERP modules (particularly Supply Chain Management (SCM), ERP
    (finance,project management, capital assets ), and Enterprise Performance Management (EPM).
    ● Experience with complex integration landscapes (e.g., Salesforce, Workday, custom applications) and
    adept at building consensus in a landscape that involves multiple key stakeholders with varying
    objectives.
    ● Excellent coordination, communication, and stakeholder management skills across technical and business
    domains.
    ● Proficiency in project planning tools (e.g., MS Project, Smartsheet, or equivalent).
    Preferred
    ● Familiarity with data migration and change management frameworks
     

    Maplesoft Group prides itself on its distinct corporate culture and recognizes that success is a direct reflection of our most valuable asset - our people.  Therefore, attitude and ambition are key personality traits we seek out, along with skill and aptitude, in potential employees.

    Maplesoft Group is committed to having a diverse, representative workforce and continuing to build an inclusive environment. We encourage applications from all qualified individuals. Maplesoft Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants irrespective of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Aboriginal peoples or any other legally protected factors. 

    All employment decisions are made based on business needs, job requirements, and individual qualifications. 

    We are committed to developing inclusive, barrier-free recruitment and selection processes, and a work environment that supports our diverse workforce. Please let us know if you require accommodations at any stage of the recruitment process. We can be reached at Maplesoft Info at info@maplesoftgroup.com.

    We thank you for your interest in Maplesoft Group and wish to advise you, that only candidates under consideration will be contacted.

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